Computer systems store data. Peoples understanding and skill in how to apply that data to the organisation is Knowledge. In most instances knowledge is lost when staff leave the organisation.

Key Issues

• How do you maintain business continuity and knowledge with staff movement or turnover?
• How do you minimise the cost of training new staff and reduce the impacts of inexperience?
• What stage are all of the project activities in after a staff member has left for a new hire to continue with?
• Which activities worked or didn't work in the past?

Mi5 Capabilities

• Mi5 manages a comprehensive knowledge repository for multiple stakeholders which is readily accessible.
• Mi5 capture's projects, experiences, strategic product information and associated documentation in a structured manner.
• All of this information provides for a wider window of knowledge for decision making.
• Mi5 has powerful Search and Reporting functions that ensures information is readily available for review and decision making.

Mi5 is an effective knowledge management tool that can assist in the retention and transfer of knowledge, experiences and processes.